Review · MEXICO
Day excursion to a PRIVATE LUXURY BEACH CLUB with transportation.
Hayhu Beach Club gives you something Costa Maya often lacks: a quiet place away from the cruise-port crowds, with your own deck, attentive service, and a generous $300 food and drink credit for up to six people. The ride takes about 25 to 30 minutes, but the calm setting is the point.
I especially like the private transportation and the way the package suits a family or group of friends. You can order lunch, swim, kayak, snorkel, or simply stretch out on loungers without planning every minute. The main caution is the beach itself, which can be affected by sargassum, rough water, or coastal litter, especially at certain times of year.
Key points to know before you book

- Your group gets its own private deck area: Expect loungers, seating, a table, and in some setups a hammock, bathroom, and shower.
- The $699 price covers up to six people: That works out to about $116.50 per person if your group is full, before any extra charges.
- The food credit is generous but not unlimited: Up to $300 applies to the menu, and you pay the difference if you spend more.
- The port pickup requires a walk: You must go toward the taxi exit, roughly 20 minutes from the ship area, where Gabriel or Ruth may be waiting.
- Hayhu is best for peace and service, not a packed activity schedule: Snorkel gear and kayaks are included, but the club may have only two kayaks available.
- Beach conditions can change: The club area may be clean and pleasant while nearby stretches have seaweed or trash.
A quiet beach day beyond Costa Maya’s port gates
Costa Maya’s cruise terminal is built for crowds. Hayhu Beach Club takes you in the other direction.
The club is in the Mahahual area, away from the main port complex. Once you arrive, your group is assigned a private deck or cabana area rather than a shared excursion setup. The design is made for lingering: lounge chairs, tables, hammocks, beach views, and space to order food and drinks without fighting for a seat.
This is not a sightseeing tour with several stops. The single stop is the beach club, and that is useful to know before booking. You are paying for comfort, privacy, service, and time by the water. If you want ruins, wildlife, or a full day of scheduled activity, this is the wrong choice. If you want to get off the ship and do very little, it makes much more sense.
The club itself is not necessarily an entirely private property for your group. Other people may have their own areas elsewhere on the site. What is private is your reserved deck or beach space, along with the transportation arranged for your party of up to six.
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The port pickup requires a little planning

The pickup instructions deserve close attention. After your booking is confirmed, you are asked to send a private message with your preferred pickup time and email address. The operator then provides more arrival details and a map.
At the port, you do not meet the driver right beside the ship. You walk toward the exit and taxi area, following the directions provided. The walk is described as about 20 minutes. That is easy for many people, but it can feel long in the heat, especially for anyone carrying bags or managing young children.
You are told to skip the regular taxi line and look for the designated driver from Taxi Tour Costa Maya. The named contacts are Gabriel or Ruth, and photos of the meeting point are sent before arrival. Other drivers mentioned for this service include Diego, so check the final message rather than relying only on a name remembered from a description.
This meeting arrangement is the one part of the outing that can cause stress. Some parties have found the pickup clear and quick, while one party had trouble locating the meeting point and decided not to go. I recommend downloading the map, reading the message before leaving the ship, and allowing extra time to reach the port exit.
The drive to Hayhu generally takes about 25 to 30 minutes. One driver, Gabriel, has been praised for being early, friendly, and informative, though one account described his driving as brisk. The route is part of the off-the-beaten-path feel, but do not assume the trip is a short hop from the ship.
Your private deck is the real centerpiece

The reserved deck area is where this experience earns its price. Depending on the setup, you may have several loungers, a dining table, chairs, a couch, and a hammock. Some arrangements include a private bathroom and shower.
That matters on a cruise day. You can leave your belongings in one base area, order lunch without giving up your place, and return from the water to your own shade and seating. You are not starting over every time you get out of the sea.
The deck is also useful for mixed groups. One person can read or nap, another can order a drink, and children or more active family members can use the beach and water equipment. The club has a peaceful, adult-leaning feel, but children have also enjoyed the setting and the available activities.
Service is a major part of the experience. Staff members named in the information include Francisco, Freddy, Ezekiel, Matteo, Carlos, Alfredo, Julian, and Joshua. You may not see every person listed, but the setup includes attendants and management checking on your group. That attention is helpful when you want lunch, towels, a drink, or a ride back arranged without leaving your space.
Food credit and the long lunch menu

The package includes up to $300 in food and drink credit. For six people, that is a useful allowance rather than a token discount. Several groups have found it sufficient for a full meal and drinks, although the total depends on what you order.
The menu leans toward grilled food and seafood. Starters include guacamole with totopos, seafood or vegetarian ceviche, stuffed avocado with shrimp or lobster, and grilled marrow with toast and Mexican tortillas.
For a main course, you can choose grilled filet mignon, a 500-gram short rib with roasted potatoes and grilled onion, picaña for sharing, grilled lobster with garlic, white wine, and red onion, or one of four grilled burgers. The burger choices include standard meat, gourmet meat, red tuna, and portobello.
Grilled pineapple with cinnamon and lemon is the listed dessert. The food is more substantial than the usual beach-club snack menu, which helps explain why the credit can feel valuable. If you want an elaborate seafood and steak lunch, however, you could exceed the allowance. The package is not an unlimited tab.
Alcoholic and nonalcoholic drinks are included through the credit. Tequila selections have received particular praise, and margaritas appear to be a safer favorite than the piña colada, which did not please everyone. Tips are not included, so bring some cash or plan for that separate expense.
A massage is also extra. Kiteboarding lessons are not part of the package either. If your priority is food, drinks, and a deck, the included credit works well. If you intend to add massages and premium dishes, budget beyond the advertised price.
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Swimming, snorkeling, and the two-kayak question

You receive towels and snorkeling equipment, and kayaks are available. Paddleboarding, volleyball, and soccer are also listed among the possible activities. That gives you options, but this is still primarily a relaxation outing rather than a tightly managed water-sports program.
One important practical detail is the kayak supply. A party found only two kayaks available. That may be enough for a small group taking turns, but it could disappoint six people who all expect to paddle at once. Ask about availability when you arrive if kayaking is a priority.
Snorkeling depends on the sea. Rough water can make it unpleasant or unsafe, and poor conditions may limit what you see. The same is true of swimming. Some visits have had clear, attractive water, while other days were affected by waves or seaweed.
The club can provide equipment, but it cannot control the ocean. That is why I would treat snorkeling and kayaking as welcome extras, not the main reason to buy this outing.
Beach conditions are the main gamble

Hayhu’s own beach area can be clean and attractive, but conditions are not fixed. Sargassum has affected some visits, sometimes in enough quantity to make swimming unpleasant. Other parties have found the seaweed manageable or absent.
The surrounding shoreline has also drawn criticism for litter and debris. This does not necessarily describe the reserved club area on your date, but it is worth keeping expectations realistic. You may have a well-kept deck and good service while seeing a less polished stretch of coast nearby.
The club has indicated that late November through April is usually the clearer period, with calmer water. That is a useful seasonal clue, not a guarantee. Weather, tides, and sea conditions still matter.
Rain is another possibility. During one visit, heavy rain arrived, and staff moved the group under cover. That response is reassuring, but a tropical downpour can still cut into your beach time. The experience requires good weather, and poor-weather cancellations may result in a different date or a full refund.
Bring sunscreen and consider insect repellent. One family found bug spray useful, possibly because of the seaweed. Shade, fans, and umbrellas may be available, but the heat can be intense.
Timing your return to the cruise ship

The advertised duration is about four hours and 30 minutes. The usual start time is 8:00 a.m., but your pickup time should be reconfirmed with the operator and understood in Mahahual local time.
The most important cruise-day rule is to protect your return margin. The ride back takes about 25 to 30 minutes, followed by the walk from the taxi meeting area through the port. The club manager may ask when you want to leave, and the driver should be arranged for that time.
Several groups returned with time to shop at the port. That is encouraging, but you should not turn the final ride into a gamble. Cruise ships do not wait for late independent excursions. If your ship has a short port call, book an earlier pickup and tell the operator your all-aboard time.
The one serious complaint about this outing involved confusion at the port and concern about having too little time at the club. The party did not board the taxi and did not take the tour. That experience shows why communication matters here. Reply to the operator’s messages, confirm the meeting point, and ask how much actual beach time remains after transportation.
Is $699 a good value for six people?

The price is $699 per group of up to six, not per person. With six people, the base cost is about $116.50 each. That includes private transportation, the private deck setup, food and drink credit, towels, snorkeling equipment, and kayaks.
For a full group that will use the $300 credit, the value is reasonable for a private cruise-port day. You are not paying separate admission, taxi fares, beach chairs, lunch, and basic water equipment. The private ride also removes the need to negotiate with taxis at the port.
For two people, the calculation changes. You still receive the $300 credit and private transport, but the per-person cost rises to nearly $350 before tips or extras. I would choose it for two only if privacy, service, and a reserved space matter more to you than finding the cheapest beach day.
The strongest value comes when six people share the booking, eat lunch, order drinks, and actually use the deck for several hours. The weakest value comes when you mainly want to stand on the beach, swim briefly, or avoid spending much on food.
Who will enjoy Hayhu Beach Club most?
I would recommend this for families, couples traveling with friends, and groups that want a quiet base rather than a loud party scene. It is also a good fit for anyone who dislikes crowded cruise-port beaches and prefers attentive service.
The private bathroom and shower can be valuable for families. The deck gives older relatives a comfortable place to rest while younger people use the water. It also works for a birthday or other small celebration, with special desserts available at an additional cost.
I would hesitate if you have difficulty with stairs or walking the port exit. The activity is not recommended for people who have trouble going up stairs, and the port transfer involves a walk before you even reach the vehicle.
I would also hesitate if your entire plan depends on swimming in perfect water. Sargassum, rough seas, rain, and beach debris are real possibilities. The food, deck, and service can still make the day worthwhile, but the ocean is not guaranteed to cooperate.
Booking advice and cancellation terms
This experience is often booked well ahead, with an average booking lead time of about 97 days. If you want a particular cruise date, especially for a group of six, booking early is sensible.
Free cancellation is available until 24 hours before the start time. Cancellations or changes within 24 hours are not refunded. The operator may cancel for poor weather and offer another date or a full refund.
Service animals are allowed, and most people can participate. Confirmation is normally immediate unless you book within four hours of departure, when confirmation depends on availability.
Should you book this Costa Maya beach club day?
I would book Hayhu if you want a private, food-centered beach retreat with reliable service, your own deck, and transportation arranged for your group. The standout features are the $300 credit, the quiet setting, and the attentive staff. A full group of six gets the best value.
I would not book it expecting a flawless natural beach or a full slate of organized water sports. Seaweed and rough water can change the day, and the port pickup takes more planning than a simple walk-up taxi.
For a cruise stop in the clearer late-November-to-April period, with six people who plan to eat, drink, and stay several hours, this is a strong choice. Just confirm the pickup details, leave room in your schedule for the port walk, and treat the sea conditions as luck rather than a promise.
FAQ
How much does the private Hayhu Beach Club tour cost?
The tour costs $699 per group for up to six people. If six people share it equally, the base cost is about $116.50 per person.
What is included in the price?
The package includes private transportation, up to $300 in food and drink credit, snorkeling equipment, kayaks, and towels. Tips, massages, and kiteboarding lessons are not included.
Is the entire beach club private?
Your group receives a private deck or reserved area, but other groups may have their own areas elsewhere at the club. The transportation is also private for your group.
How do I find the pickup vehicle at Costa Maya port?
Walk toward the port exit and taxi area, following the map and photographs sent after booking. A designated driver from Taxi Tour Costa Maya, often named Gabriel or Ruth, should be waiting outside the port premises.
How long is the drive to Hayhu Beach Club?
The drive generally takes about 25 to 30 minutes. The walk from the ship area toward the port taxi exit may take about 20 minutes.
Is lunch included?
Lunch is covered through the food and drink credit, up to a total of $300 for the group. You pay the difference if your food and beverage bill exceeds that credit.
Can I cancel for a full refund?
You can cancel for a full refund at least 24 hours before the experience start time. Cancellations or changes made within 24 hours are not refunded.
Is snorkeling always available?
Snorkeling equipment is included, but actual swimming and snorkeling depend on ocean conditions. Rough water, seaweed, or weather may limit your ability to use it.
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